ORDER:
Currently we have two types of items depending on their availability:
1) Stock item will be shipped to you within 3-7 business days,
2) In case you place a Pre-Order we need up to 9-14 business days to produce your hat.
ORDERS PROCESSING TIME:
We process and ship orders from Monday 10:00 (EST) to Friday 18:00 (EST) We does not ship orders on Saturday, Sunday or holidays.
BLACK FRIDAY ARCHIVE
All “Black Friday Archive” items are final sale and cannot be returned. Items purchased at this time can be exchanged or transferred to store credit. Please double-check your size!
Please note: All deliveries are made at the customer’s expense. Should you need to edit your order, please contact RB Custom Customer Support. Once an order has left our facility, it cannot be edited or cancelled.
All “Black Friday Archive” items are shipped in basic packaging
Delivery
All orders are dispatched from New York via DHL, FedEx, UPS or USPS. Shipping costs are determined by the destination country and the chosen delivery service, with delivery times varying accordingly. Upon shipment, you will receive an email containing a tracking number to monitor your order's progress.
Please note that any changes made to delivery instructions, such as altering the address or requesting the package to be left at the door, transfer responsibility to the customer in case of non-delivery.
SHIPPING COUNTRIES:
United States, Canada.